Certified Six Sigma Yellow Belt Program

Start Date End Date Venue Fees (US $)
05 Jul 2026 Kuala Lumpur, Malaysia $ 4,500 Register
15 Nov 2026 Dubai, UAE $ 3,900 Register

Certified Six Sigma Yellow Belt Program

Introduction

This thought-provoking course uses the renowned Motorola methodology to identify and solve problems in organizations. Targeting the yellow belt level, this course will provide participants with the knowledge to identify improvement opportunities in their organizations and help kick off the Six Sigma methodology with their teams. Participants will learn the different phases of Define, Measure, Analyze, Improve and Control (DMAIC) and how to build a project charter. Additionally, participants will learn about quality tools and statistics to help them formulate problem statements and translate them into the measurable format. Participants will be provided with the tools to assess their organization's readiness to launch Six Sigma projects.

Objectives

    To understand the Lean Six Sigma tools a Yellow Belt would be expected to use when on a project team.

    • Define and understand quality concepts and their evolution
    • Discuss Six Sigma and why it is necessary to sustain business improvement
    • Explain the role of Six Sigma in customer service and continual improvement
    • Apply and implement the Define, Measure, Analyze, Improve and Control problem-solving methodology
    • Examine the statistical background supporting Six Sigma projects
    • Compare between the various tools usually used in a Six Sigma project
    • Explain how to deploy Six Sigma and assess organizational readiness to launch a successful Six Sigma project

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

Managers, supervisors, and professionals who wish to understand Six Sigma, its use, and how it relates to work and business improvement.

Target Competencies

  • Deploying Six Sigma
  • Problem-solving skills
  • Critical thinking skills
  • Using applied statistics
  • Change management techniques

Course Outline

Introduction to Quality

  • Definition of quality
  • History of quality
  • Benefits of quality systems
  • Meet the ISO 9000 family
  • Cost of poor quality
  • Evolution of quality management
  • Quality management principles and six sigma
  • Quality maturity ladder​

Definitions of Six Sigma

  • Definition of Six Sigma and the meaning of sigma
  • History of Six Sigma
  • Benefits of Six Sigma for organizations
  • Savings from Six Sigma
  • Six Sigma as an improvement strategy​

Six Sigma in Customer Service

  • Effects of Six Sigma on customer satisfaction
  • Levels of sigma performance
  • The Kano model and quality function deployment
  • The fruit of Six Sigma​

Implementing Six Sigma

  • The methodology
  • The DMAIC stages (define, measure, analyze, improve and control)
  • Roles of managers and employees
  • Roles of green belts and black belts
  • Six Sigma and Lean​

Statistical Analysis in Six Sigma

  • Sigma as a metric
  • Sources of variation
  • Calculation of process capability and sigma level
  • The commute example
  • Software to support analysis​

Problem Solving Using Six Sigma

  • Six Sigma toolbox
  • Control charts
  • Pareto charts
  • Cause and effect diagrams
  • Why-why diagrams
  • The turtle diagram​

Deployment of Six Sigma

  • Project selection and charter importance
  • Leadership and employee involvement
  • Selection of Six Sigma projects: guidelines
  • Characteristics of a successful Six Sigma project
  • Corporate commitment: ten questions for leaders
  • Sources of high impact opportunities
  • Characteristics of projects to avoid

Professional Recognition & Accreditations

American Society for Quality (ASQ):  We are an approved training provider in the region for the American Society for Quality (ASQ), the world-leading authority on quality. With more than 100,000 members worldwide, ASQ advances learning, quality improvement, and knowledge exchange to improve business results and create better workplaces and communities. We are association with ASQ is indicative of our joint commitment to support ASQ in its mission in this region. We cover topics on several quality-related topics such as six sigma green belts, lean principles, and preparation for the certified Manager of Quality/ Organization Excellence.

Accreditation

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